Customer Support

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Customer Support

Product Support Hours (Eastern Time)

Monday – Thursday: 9am – 6pm

Friday: 9am – 5pm

Please note: Omatic offices are closed for most major U.S. holidays, the day after Thanksgiving, and Boxing Day (the day after Christmas). Support is not available after 3pm EST the day before Thanksgiving, Christmas Eve and New Year’s Eve.

Questions about or problems with the installation or upgrading of Omatic Software

Questions about or problems with the operation of Omatic Software

Error messages that occur when Omatic Software is running

Printing from Omatic Software

Emailing from Omatic Software

Blackbaud or Salesforce Software

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Any other questions? Visit our contact page for more information to get in touch.